Are you already the person friends and family are used to calling when there is any problem with their computer? A Recent report says that sales of computer services are expected to exceed $47 billion this year in the US alone, with PC repair leading the way. To work properly almost all small businesses and home offices use computers.
Business owners do not have the skills or the time to troubleshoot their own computer problems and provide themselves repairs and upgrades. This fact puts them in direct need of one of the fastest growing industries in the world. To start an Online Computer Repair business, there are a number of things you need to do first do below as discussed, these tips will help you to successfully launch your Online Computer Repair business.
Know your street value– In the early 90’s running a PC repair business included selling parts and products, with service on the side. But today, it’s all about selling hours. You can earn money from Computer Virus Removal or parts broke. Investigate what your local competitor charges and charge your new customers according to similar rates.
Determine Ideal Customers- Residential clients may suit you best if you are looking to sell and service computers within your local community. Residential work is less demanding but a downside to this is that your residential clients will tend to the more budget conscious than if you target the business owner.
Realize that financial stability doesn’t happen overnight– It is quite tough to handle a regular 9 to 5 job and also manage a computer repair business especially if you plan to start and not quit your day job whatever that day job may be. If you are not open 24/7 and are not in full time business, then there is always a risk of losing clients. For a successful business, you need to build up financial cushion- six to nine month salary is advisable. People make better decisions when they are not worried about their money running out.
Know your strength and weaknesses– If your business background is strong and you are not very business savvy than hire bookkeeping and accountant to handle busywork. To handle administrative tasks invests in software products.
You should market your Business Everyday – The phone on your desk only rings if people know you exist. To get successful in business it’s offering promotions and off course advertising is very important. Whether you choose pamphlet drops, direct mail, telemarketing or web marketing you need to come up with marketing mix that works for you. Networking at business trade organizations is the best way for business advertisement and promotion.
Keep your skills current-It is the nature of the business that you have to find time to see what’s new. Make time to visit sites like CNET, ZDNet to update you on new software applications and to find out about technology webinars being offered.
Reach out if you need assistance-If you need assistance then search inside online tech communities. Also, there are fantastic websites out there where you can bounce a question of an expert and get a response within a few hours. Just ask for help when you need it.
Customize your Work space– You will need a clean, dedicated work space with a room for a repair bench area for your tools and easily accessible storage shelves and bins. It is not necessary to have a big work area, but it should be able to accommodate at least two tower PCs and monitors. A direct entrance to the area is nice.
Hire Smart- Your first hire is going to make the main impression about your company with your customers so be sure to screen for more than just their technical skills and certifications. Make sure that before hiring anyone get three relevant work related references.